How long does it take to receive the order?
Once you place your order, please allow 5-12 business days to process your orders. Most orders will arrive in 20-30 business days from the time of ordering. Sometimes, however, usually due to the carrier's fault, the delivery may be longer.
Orders placed between 15.01.2020 and 31.12.2020 may have an extended delivery time, up to a maximum of 90 days from the date of the contract.*
* COVID-19-related logistics blackouts and/or limitations may significantly delay the delivery even more than 90 days. Refunds are NOT issued due to such delays. We will ensure that you will receive your order. If your order is lost (by official carrier statement) we will organise a new delivery or issue a refund.
During this Christmas season the manufacturing, shipment and delivery terms may be longer than usual.